All orders are mailed out through Singpost.
If you have opted for Smartpac mail or have made orders internationally, you may track your parcels here.
In the event an inaccurate mailing address is provided, FICTIVE.CO will not be held liable. Customers are responsible for checking and providing correct and complete information when placing an order. Do note that all additional charges will be billed to the customer if re-delivery is needed due to their misinformation.
EXCHANGES & REFUNDS
Strictly no exchanges or refunds unless situations deem reasonable. Nevertheless, do feel free to contact us regarding issues pertaining to refunds and exchanges. We will do our best to resolve them.
If you wish to collaborate with us or have any questions in regards to business, feel free to shoot a message our way!